You read in the news about major data breaches that cost companies millions of dollars and think, “This won’t happen to my business.” Unfortunately, small-to-medium-sized business owners are also susceptible to them. 46% of small business owners have experienced a cyberattack, and one in five of them go on to file for bankruptcy afterward.
Even if your business survives, a site that’s been hacked gives your company a black eye. It puts your reputation on the line. Think about it:
All of these real issues are embarrassing and erode trust. Once that trust is gone, it’s tough to get back.
Premium Support is peace of mind. You get a dedicated professional WordPress support partner: the same team that designed and built your site. We monitor, maintain, and improve it long after launch.
You’ve got experts on call, fires extinguished before they start, and no surprise charges for basic essentials. There’s always something to stress about in business. With us, it won’t be your website.
You are going to worry about your business, employees, customers, and competitors. You’re not going to worry about your website because e9digital is giving you a good night’s sleep.
Conrad Strabone, Managing Partner and President | e9digitalA website is not one and done. It’s a living system that needs regular care.
Think of us as your pit crew and your mechanic rolled into one. We handle the day-to-day technical upkeep and keep an eye on performance, user experience, and long-term health.
We anticipate your problems, prevent them from escalating, and keep you moving forward.
Support shouldn’t feel like shouting into a void. When you reach out, you get our team, the same designers, developers, and strategists who know your site’s architecture and goals.
That means:
We log and track every request transparently, giving you visibility into what’s happening and confidence that it’s being handled by someone who deeply cares.
You get experts on demand. If any fires pop up, you’ve already paid for your fire department. It’s under control.
Conrad Strabone, Managing Partner and President | e9digitalWith e9digital, we keep your website online 24/7 with continuous service.
Our Premium Support plans are tailored to your needs instead of a one-size-fits-all SLA (Service Level Agreement, the standard “response time” contract most agencies hide behind). You pay month to month and can cancel anytime.
We don’t hide behind scare tactics to keep our clients, and our 99% client retention rate proves it.
We never want people to feel like they’re locked into an expensive, long-term monthly contract. At e9digital, you can leave at any time.
Conrad Strabone, Managing Partner and President | e9digital
Your website powers your business. Every second it’s slow, broken, or vulnerable is a black eye to your business, and you risk losing customers and clients.
Premium Support protects your reputation. It keeps your site optimized, compliant, and secure while freeing your team to focus on growth, not glitches.
A supported site means:
And since it’s our code and craftsmanship, we maintain it like our reputation depends on it (because it does).
This is a white glove service. You don’t have to stress about anything related to your website because it’s perfectly handled.
Conrad Strabone, Managing Partner and President | e9digitalIt’s never a bad time to talk to us about Premium Support to keep your site running its best every day (not just launch day).
