If people can’t use your website, they won’t. It’s that simple. Accessibility is the difference between a site that generates traffic and one that users exit out of in two seconds. People assume that accessibility is for visitors with disabilities, but it benefits everyone. We are all better off when websites are easier to see, read, and navigate.
So before we talk code, let’s start with what accessibility looks like:
We make sure everyone can use your site from top to bottom without frustration.
Accessibility is like the extended warranty on a new TV. You walk in focused on the price, but then you realize what’s at stake.
And with accessibility, a lot is at stake.
Accessibility design offers protection and opportunity. You’re protecting yourself from a potential lawsuit and opening the door to more business.
It just makes sense for any company to allow 100% of customers to do business with them.
Conrad Strabone, Managing Partner and President | e9digitalWe don’t rely on automated reports or generic tools to design an accessible website. We test your site the way real people do, with different devices, assistive tech, and real-life use cases.
Here’s what we focus on:
Many agencies consider accessibility a final box to check at the end of a website design. For our team, it’s a critical milestone to attain optimal functionality.
Accessibility forces you to design smarter. You have to understand best practices, making sure any beautiful design for your target market is also accessible.
Conrad Strabone, Managing Partner and President | e9digital
When many people think of the Americans with Disabilities Act (ADA), their minds may jump to physical requirements like ramps and accessible seating. However, this legislation applies to online spaces, too.
As of 1996, the Department of Justice ruled that websites were considered a “place of public accommodation.” If it’s not usable by someone with a disability, you might be violating federal law.
~4,000 ADA website lawsuits are filed annually.
Most lawsuits can be avoided with a little upfront planning. Designing inclusively from the start is faster, cheaper, and simply better.
This is the benchmark for digital accessibility. You’ll reduce legal risk, reach more users, and improve your overall site experience.
We don’t hand you a PDF report and disappear. We get in there and make changes that matter to your code, content, and process. We offer both an accessibility audit & more narrow WCAG audit.
If you own a restaurant, why would you not want the customers who are visually or auditory-impaired to be able to dine with you? Accessibility is an investment but it pays off being able to serve that community.
Conrad Strabone, Managing Partner and President | e9digitalAccessibility overlays are a Band-Aid, not a solution. They are tools that sit on top of a website and claim to improve its usability for people with disabilities without altering the site’s underlying source code.
However, no overlay on the market can make a website fully ADA-compliant.
Since overlays don’t solve most accessibility issues, they leave websites legally vulnerable.
With updates for WordPress, plug-ins, and content, websites are always in a state of flux. It’s important to keep an eye on it.
Conrad Strabone, Managing Partner and President | e9digital
Standards evolve, content changes, and every update can affect compliance. That’s why we offer:
We keep your site usable, compliant, and ahead of the curve.
The e9 team was responsive and supportive. They paid attention to who our brand is, and as a DEI professional, I am thrilled with the way e9 promotes ADA and website accessibility best practices for the user experience.
Professor Elissa H. Buxbaum, Founder and Director of Education, One Us ConsultingAccessibility shouldn’t be a legal checkbox or a PR move. It’s a signal that you want everyone to engage, buy, or connect without barriers.
For some, it’s about avoiding lawsuits. For others, it’s about reaching the widest audience possible. But for everyone, it’s about creating a better web experience that feels open and inclusive.
When your site works for all kinds of users — different abilities, devices, and ways of interacting — you’re taking part in building a better world.
That’s the kind of digital design that stands out for the right reasons.
